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About Me

Turning Operations into
Reliable Systems

I'm an IT professional with a software development background and 4+ years in high-velocity technical environments. My work sits where databases, operational software, external providers, support teams, and business stakeholders all meet.

Day to day, I help maintain SQL infrastructure, configure provider integrations, coordinate API and credential handshakes, test software releases, investigate incidents, and keep support documentation clear enough for teams to reuse under pressure.

I care about calm systems: good configuration, clear ownership, useful logs, precise documentation, and practical handovers that make the next incident or release easier than the last.

Database OperationsSQL infrastructure, schema tuning, access control, performance monitoring, and recovery discipline.
Provider IntegrationsAPI endpoints, credential exchange, backend setup, vendor coordination, and release readiness.
QA & Incident FlowUAT, functional testing, Tier-1/Tier-2 support, escalation notes, and root-cause thinking.
DocumentationJira, Confluence, knowledge bases, process notes, and training material that reduce repeat errors.
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Tech Stack

Tools & Technologies

A focused set of tools and practices I use to keep operational software, support workflows, and technical handovers reliable.

SQL & Database Management
Advanced
Provider Integrations
Advanced
Jira & Confluence
Advanced
QA / UAT
Advanced
Incident Management
Advanced
CMS & Back-office Tools
Advanced
Windows / macOS Support
Advanced
HTML / CSS
Working knowledge
Experience

My Journey

2026 — Present

Databases & Operations Software Administrator

MostaTech · Malta

Maintaining SQL infrastructure, tuning schemas and queries, monitoring performance, supporting recovery testing, and enforcing access and compliance standards.

2024 — Present

Senior Casino Coordinator

Dinotech · Malta

Onboarding external providers, configuring API endpoints and credentials, running UAT, improving Jira/Confluence workflows, and tuning operational campaign logic.

2023 — 2024

Technical Support Engineer

Eeze · Malta

Served as a technical point of contact for third-party vendors, coordinated maintenance work, escalated bugs with detailed logs, and improved documentation quality.

2019 — 2023

ICT & iGaming Support Roles

Education and iGaming teams · Malta

Built a foundation in ICT support, B2B operator assistance, CMS release management, vendor coordination, data migration, and operational documentation.

Ready to Work Together?

Let's Build Something Great

Whether it's a database workflow, provider integration, release test, support process, or practical web/software project — I'd love to hear what you're building.

Get in Touch View My Work